Preventive measures are the best way to deal with difficult board members. Make sure that your agency’s goals for its board members are clear, and that they are able to integrate their vision with that organisation. This reduces the number of situations where a board member’s advice can be counterproductive. If there is a problem, address it quickly and don’t overlook bad behavior. The longer you wait, the worse it gets.
Direct intervention is the first step to initiate a conversation one-on-one with the person creating trouble. Be calm and professional but also direct and express your concerns clearly. In the ideal situation, the person will agree with you and modify their behavior, however if that doesn’t https://theboardmeeting.blog/ work try engaging in a group discussion with the chair and/or someone other board member whom the chair admires. It may be beneficial to go through the Values statement of your organization and/or other governing documents for words that could serve as a standard for acceptable behavior, such as treating people with respect.
Another alternative is to request the person to leave the board (ideally by a voluntary decision but, if necessary it can be done through a vote of confidence). This requires some meticulous planning and preparation prior to the meeting or discussion. Prepare a comprehensive response to the most important questions you’d like to discuss. Make sure your tone is professional but firm. Do not be afraid to be assertive.
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